Text messages

Texts From Acoma

Last updated October 25, 2026

Acoma Lock & Security is operated by Acoma Security Group, LLC. If you agree, we text you from (303) 816-3078 about your service: appointment reminders, on-the-way notices, quotes, invoices, payment receipts and follow-ups on work we did. We don't send marketing texts. Agreeing is optional and never required to get service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

1. Our website contact form

When you ask for service at acomalock.com/contact, the last step has a box you can tick. It starts unticked, and the form sends the same with or without it.

Checkbox: “Text me about my service from Acoma Lock & Security: appointment reminders, on-the-way notices, quotes, invoices and receipts.”
Right under it: “Optional, and not required to get service. Texts come from Acoma Lock & Security, operated by Acoma Security Group, LLC. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Privacy Policy and Terms: acomalock.com/privacy and acomalock.com/terms.”

The acomalock.com contact form, last step, with the unticked text-message box and its disclosure — Screenshot (test data): acomalock.com/sms/web-form.png

2. On the phone with our office

When you call us, our coordinator may ask whether we can text you. They first confirm the number on screen is your own mobile, then read these words, and only if you say yes do they tick "Customer agreed to texts" on your record. Both boxes start unticked.

First, on screen: “Caller confirmed this is their own mobile number”
The question: “May Acoma Lock & Security text you at this number about your service: appointment reminders, on-the-way notices, quotes, invoices and receipts?”
Then read aloud: “Optional, and not required to get service. Texts come from Acoma Lock & Security, operated by Acoma Security Group, LLC. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Privacy Policy and Terms: acomalock.com/privacy and acomalock.com/terms.”

The office intake screen with the phone script and the unticked Customer agreed to texts box — Screenshot (test data): acomalock.com/sms/phone-intake.png

3. Your customer portal

Signed-in customers can turn texts on or off under Settings, for the mobile number on their own contact record. It is off until you turn it on.

Checkbox: “Text me about my service from Acoma Lock & Security: appointment reminders, on-the-way notices, quotes, invoices and receipts.”
Right under it: “Optional, and not required to get service. Texts come from Acoma Lock & Security, operated by Acoma Security Group, LLC. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Privacy Policy and Terms: acomalock.com/privacy and acomalock.com/terms.”

Customer portal Settings page with the text-message box unticked and its disclosure — Screenshot (test data): acomalock.com/sms/portal-settings.png

4. Text START

You can also text START to (303) 816-3078. You'll get this reply:

“Acoma Lock & Security: you're signed up for texts about your service (appointments, on-the-way notices, quotes, invoices, receipts). Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”

Stop or Get Help Any Time

Reply STOP and you'll get: “Acoma Lock & Security: you're unsubscribed and won't get any more texts from us. Reply START to sign up again.”
Reply HELP and you'll get: “Acoma Lock & Security (Acoma Security Group, LLC): for help call (303) 688-4104 or email safer@acomalock.com. Msg & data rates may apply. Reply STOP to opt out.”
Carriers are not liable for delayed or undelivered messages.

We never share your mobile number or text opt-in with third parties for their marketing. Read our Privacy Policy and Terms.

Need a Locksmith?

Call us or ask for a quote, and we'll get you on the schedule.

Get a Quote Call (303) 688-4104